About T-Systems:

T-Systems is one of the leading providers of digital services, offering integrated end-to-end IT solutions and digital transformation of companies in all industries (automotive, financial services, healthcare, public sector, retail, manufacturing industry, transport, and logistics).

We are your partner for digitalization.

Role Summary:

We are seeking a skilled and motivated DevOps Support Engineer to join our DevOps-as-a-Service product team. The ideal candidate will have a strong technical background, a passion for solving complex problems, and the ability to work collaboratively within a dynamic team environment.

Key Responsibilities:

• Serve as a key member of the DevOps team, supporting our DevOps-as-a-Service product which offers a best-of-breed toolchain to our customers

• Provide assistance to customers, addressing their issues and service requests effectively

• Apply bug fixes and patches and manage the release of new versions of tools

• Use modern logging and monitoring tools to ensure service availability

• Utilize CI/CD pipelines to enhance development processes

• Contribute to the development of new functionalities and features

• Create, manage, and operate new customer instances, ensuring stability, reliability and availability

Required Experience and Skills:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or equivalent work experience in IT

• Experience working in distributed agile projects (Scrum, Kanban) using tools like JIRA and Confluence

• Hands-on experience and strong proficiency in Docker and Kubernetes

• Proficiency with Linux distributions (Ubuntu, CentOS, RHEL), especially in configuring server applications and databases for containerization

• Good knowledge and hands-on experience with Bash and Git

• Experience with web servers, reverse proxies, load balancers (HAProxy, Nginx)

• Good knowledge of protocols such as TCP, UDP, SSL, TLS, DNS, HTTP

• Understanding of firewalls, networking, and security

• Experience with backups and data migration (Dumps, CSV, XML, JSON)

• Experience with one or multiple cloud platforms (OTC, Azure, AWS, GCP), particularly at the IaaS level (Compute, Storage, Network) for UI and API management

• Admin-level experience with Atlassian tools, including Jira, Confluence and Bitbucket

• Hands-on experience with CI/CD tools such as GitLab and Jenkins with a willingness to expand this knowledge

• Hands-on experience with monitoring and logging tools such as Prometheus, Grafana and Loki

• Knowledge of Docker Registry, Harbor, Gitea, SonarQube and Rancher

• Strong team player with the ability to troubleshoot issues, assist team members, actively participate in knowledge sharing and documentation

• Excellent communication and interpersonal skills to effectively interact with customers

• Excellent written and oral communication skills in English

Nice to have skills:

• Ansible and Terraform

• Python

• HTML5 and JavaScript

• JVM

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